Frequently Asked Questions
Everything you need to know about shopping with SourceUnknown.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days, while express options are available for delivery within 2-4 business days depending on your location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain sale items may be final sale.
Do you ship internationally?
Yes, SourceUnknown ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I track my package?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.